Privacy Policy

Hambro Roofing Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal identification information (name, email address, phone number).

  • Business information (company name, project details).

  • Technical data (IP address, browser type, device information).

  • Usage data (pages visited, time spent on the website).

  • Any information you provide via contact forms or email communication.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotations.

  • Manage and deliver our roofing services.

  • Improve our website functionality and user experience.

  • Communicate updates, services, or relevant information.

  • Comply with legal and regulatory obligations.

3. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent: When you submit a form or request information.

  • Contract: To fulfil service agreements.

  • Legal obligation: To comply with applicable laws.

  • Legitimate interests: To improve services and maintain business operations.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted service providers (hosting, analytics, email services).

  • Contractors or partners involved in project delivery.

  • Legal or regulatory authorities when required.

All third parties are required to respect the security of your personal data.

5. Data Security

We implement appropriate technical and organisational measures to protect your data against:

  • Unauthorised access.

  • Loss or misuse.

  • Alteration or disclosure.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy.

  • Meet legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Restrict or object to processing.

  • Request data portability.

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website may use cookies to enhance user experience and analyse traffic.

You can control or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites.

10. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

Hambro Roofing Ltd
Unit 2, 6–10 Lamson Road
Rainham, Essex, RM13 9YY
Phone: 01708 803 930
Email: info@hambroroofing.com

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.